Terms of Service
Your Vibe Your Journey Your Getaway
Welcome to GetAway Vibe
These Terms of Service govern your use of our website and services. By accessing or using our services, you agree to be bound by these terms and conditions.
Please read these terms carefully before using our services. If you do not agree with any part of these terms, you may not access or use our services.
User Requirements
Must be 18+ years old with legal capacity to enter agreements
Our Services
Travel planning, booking coordination, and customer support services
Legal Framework
Governed by India law, Rajasthan Courts jurisdiction
1. Acceptance of Terms
1.1 Agreement to Terms
By accessing or using our website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
1.2 Modifications
We reserve the right to modify these Terms at any time. Changes will be posted on our website with the effective date. Continued use of our services after changes constitutes acceptance of the new Terms.
1.3 Capacity to Contract
You represent that you are at least 18 years old and have the legal capacity to enter into these Terms. If booking on behalf of others, you represent that you have their authority to do so.
2. Service Description
2.1 Travel Services
We provide travel planning and booking services including: Destination information and travel guides, Tour package recommendations, Travel arrangement coordination, Customer support and assistance, Travel-related advice and guidance.
2.2 Inquiry-Based System
Our booking process is inquiry-based: All requests are subject to availability confirmation, pricing may vary based on final arrangements, bookings are not confirmed until deposit is paid, and we reserve the right to decline any booking request.
2.3 Third-Party Services
We coordinate with various travel service providers: Hotels and accommodation providers, airlines and transportation companies, local tour operators and guides, restaurant and activity providers, and travel insurance companies.
3. Website Use
3.1 Permitted Use
You may use our website for: Researching travel destinations and services, Submitting legitimate travel inquiries, Accessing your booking information, Communicating with our staff, Subscribing to our newsletter and updates.
3.2 Prohibited Use
You may not use our website for: Illegal activities or fraud, Harassing or abusing our staff, Submitting false information, Attempting to damage or disrupt our systems, Violating intellectual property rights, Commercial use without permission.
3.3 Account Security
If you create an account: Keep your login credentials secure, notify us immediately of any unauthorized use, you are responsible for all activities under your account, and we may suspend accounts for security reasons.
4. Intellectual Property
4.1 Our Content
All content on our website is protected by intellectual property laws: Text, images, and videos are our property or used with permission, trademarks and logos are protected, website design and functionality are proprietary, and you may not reproduce or distribute our content without permission.
4.2 User-Generated Content
If you submit content to us (reviews, photos, comments): You grant us a license to use and display the content, you represent that you own the rights to the content, you are responsible for ensuring content is lawful and appropriate, and we may moderate or remove content at our discretion.
4.3 License Grant
We grant you a limited, non-exclusive, revocable license to: Access and use our website for personal, non-commercial purposes, view and download content for personal use only, print individual pages for personal reference. This license terminates if you violate these Terms.
5. Disclaimers
5.1 Service Availability
Our website and services are provided "as is". We do not guarantee continuous availability. Maintenance and updates may cause temporary interruptions. We are not liable for technical issues or downtime.
5.2 Information Accuracy
We strive to provide accurate information but cannot guarantee it. Travel information may change without notice. Prices and availability are subject to change. You should verify important information independently.
5.3 Third-Party Content
We may include links to third-party websites. We are not responsible for third-party content or services. Third-party sites have their own terms and privacy policies. Use of third-party services is at your own risk.
6. Limitation of Liability
6.1 Damages Limitation
To the maximum extent permitted by law: Our liability is limited to the amount you paid for services, we are not liable for indirect, consequential, or punitive damages, we are not liable for lost profits or opportunities, and these limitations apply regardless of the cause of action.
6.2 Exclusions
We are not liable for: Acts of third-party service providers, force majeure events, your failure to follow instructions or requirements, losses that could have been avoided with reasonable care, and damages resulting from your breach of these Terms.
6.3 Maximum Liability
Our maximum liability for any claim is limited to the total amount paid by you for the specific service giving rise to the claim.
7. Indemnification
7.1 Your Indemnification
You agree to indemnify and hold us harmless from: Claims arising from your use of our services, your breach of these Terms, your violation of applicable laws, your infringement of third-party rights, and damages caused by your negligence or misconduct.
7.2 Defense of Claims
We reserve the right to assume the exclusive defense of any claim subject to indemnification, and you agree to cooperate with our defense.
8. Privacy and Data Protection
8.1 Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which governs how we collect, use, and protect your personal information.
8.2 Data Security
We implement reasonable security measures to protect your information, but cannot guarantee absolute security.
8.3 Data Breach
In the event of a data breach, we will notify affected users and relevant authorities as required by law.
9. Governing Law and Jurisdiction
9.1 Governing Law
These Terms are governed by the laws of India, without regard to conflict of law principles.
9.2 Jurisdiction
Any disputes will be resolved exclusively in the Rajasthan Courts, and you consent to personal jurisdiction in such courts.
9.3 Dispute Resolution
Before pursuing legal action: Contact us to attempt resolution, consider mediation if direct negotiation fails, arbitration may be required for certain disputes, and class action lawsuits are waived where legally permitted.
10. Termination
10.1 Termination by You
You may terminate your use of our services at any time by: Discontinuing use of our website, closing your account (if applicable), and providing written notice for active bookings.
10.2 Termination by Us
We may terminate or suspend your access if: Breach of Terms, Fraudulent or illegal activity, Service discontinuation, Legal or regulatory requirements.
10.3 Effect of Termination
Upon termination: Your right to use our services ceases, existing bookings remain subject to our booking terms, and provisions that should survive termination will continue.
11. General Provisions
11.1 Entire Agreement
These Terms, along with our Privacy Policy and Booking Terms, constitute the entire agreement between us regarding our services.
11.2 Severability
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to be enforceable.
11.3 Waiver
Our failure to enforce any provision does not waive our right to enforce it later or any other provision.
11.4 Assignment
You may not assign these Terms without our written consent. We may assign these Terms without notice to you.
11.5 Force Majeure
We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.
12. Accessibility
12.1 Accessibility Commitment
We are committed to making our website accessible to users with disabilities and strive to comply with applicable accessibility standards.
12.2 Accessibility Features
Our website includes: Alternative text for images, keyboard navigation support, screen reader compatibility, and color contrast compliance.
12.3 Accessibility Feedback
If you experience accessibility issues: Contact us at support@getawayvibe.com, we will work to resolve issues promptly, and alternative formats may be available upon request.
Contact Information
General Contact
Specialized Contact
Legal Notices
Legal notices should be sent to:
Email: support@getawayvibe.com
Mail: Jaipur, Rajasthan, India
Attention: Legal Department
Dispute Resolution:
1. Contact us directly for resolution
2. Consider mediation if needed
3. Arbitration may be required
Important Legal Notice
These Terms of Service govern your use of our website and services. Please read them carefully and contact us if you have any questions. By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms.
Last Updated: January 2025