Booking Terms & Conditions

These Booking Terms and Conditions ("Terms") govern all travel bookings made through GetAway Vibe ("Company," "we," "us," or "our"). By submitting an inquiry or booking request, you ("Customer," "you," or "your") agree to be bound by these Terms.

Our booking process is inquiry-based. All travel arrangements are subject to availability and confirmation. A booking is not confirmed until: You receive written confirmation from us, Any required deposits are paid, and All necessary documentation is provided.

We act as an intermediary between you and various travel service providers including but not limited to hotels, airlines, transport companies, and local tour operators. We are not responsible for the acts, omissions, or defaults of these third parties.

All prices are quoted in INR unless otherwise specified in your booking confirmation. Prices are subject to change until booking is confirmed with deposit. Group pricing may vary based on final participant numbers. Prices include services specifically mentioned in your itinerary.

Deposit: 30% of total package cost due upon booking confirmation. Final payment: Due 21 days before travel commencement. Payment methods accepted: Bank Transfer, UPI, Credit Cards, Debit Cards. Late payment fees may apply as specified in your booking confirmation.

We reserve the right to adjust prices due to: Currency fluctuations exceeding 3%, Fuel surcharges imposed by airlines, Government tax changes, and Supplier cost increases beyond our control.

Valid passport required for international travel (minimum 6 months validity). Visa requirements vary by destination and nationality. Customers are responsible for obtaining necessary visas. We provide guidance but are not responsible for visa rejections.

Customers must meet all health requirements for destinations. Vaccination requirements vary by destination. Travel insurance with medical coverage is strongly recommended. Pre-existing medical conditions must be disclosed.

Travel insurance is based on the location you travel. Please check with our agent.

Customers must deal directly with insurance providers for claims. We provide assistance with documentation but are not liable for claim outcomes. Insurance must be purchased within specified timeframes.

Special dietary requirements must be specified at time of booking. Accessibility needs must be disclosed for appropriate arrangements. Additional costs may apply for special accommodations. We cannot guarantee all requirements can be met at all destinations.

Minimum age requirements vary by package and destination. Unaccompanied minors require special arrangements. Age-appropriate activities are subject to local regulations. Parental consent required for travelers under 18.

Our liability is limited to the total amount paid for your booking. We are not liable for: Indirect, consequential, or punitive damages, Loss of enjoyment or opportunity, Costs arising from trip delays or cancellations beyond our control, and Personal injury or property damage caused by third parties.

We are not liable for failures due to circumstances beyond our control including: Natural disasters, pandemics, or government actions, War, terrorism, or civil unrest, Strikes or industrial action, and Supplier failures or insolvency.

Customers must provide accurate and complete information including: Personal details matching travel documents, Health conditions that may affect travel, Dietary restrictions and accessibility needs, and Emergency contact information.

Customers must: Respect local customs and laws, Follow guide instructions and safety protocols, Maintain appropriate travel documents, and Arrive punctually for all scheduled activities.

Failure to comply with these requirements may result in: Removal from tour without refund, Additional costs for alternative arrangements, Liability for damages or third-party claims, and Legal action if necessary.

Minor itinerary changes may be necessary due to local conditions. Significant changes will be communicated in advance. We will provide alternative arrangements of similar value. No compensation for minor changes beyond our control.

Changes to confirmed bookings are subject to availability. Change fees may apply in addition to any price differences. Some changes may require full cancellation and rebooking. Changes requested close to departure may not be possible.

Complaints should be made in writing within 30 days of travel completion. Include detailed description of the issue and desired resolution. We will investigate and respond within 14 business days. Unresolved complaints may be escalated to relevant authorities.

Disputes will be resolved through good-faith negotiation. Mediation may be required before legal proceedings. Governing law: India. Jurisdiction: Rajasthan Courts.